Account Log In

904-224-2000 | 800-598-2580

“This letter is to express my appreciation for the way that your organization has taken over handling our inbound call volume. I whole-heartedly recommend your organization, and the concept of an outsourced call center, to any small/medium sized catalog/internet retailer such as us.”

Catalog and Internet Retailer

“I wanted to personally thank you and your staff for the outstanding level of service provided by America’s Call Center. Your attention to detail and flexibility allowed our firm to register a record viewing audience of over 4,500 participants at 308 conference centers for our television program.”

Ad Agency Marketing Program

“Your process is so smooth, not to mention extremely cost effective, that outsourcing our functions to ACC was the smartest decision we have made.”

Internet Retailer

“Americas Call Center has taken orders for the past year for our company. They have been very efficient and have done a tremendous job. In December they took hundreds of calls a day. They are always courteous and friendly to our customers. I highly recommend Americas Call Center.”

Catalog and Internet Retailer

“We were amazed with your staff’s handling of our calls. The operator that comes on is both knowledgeable and pleasant and handles the call in a very professional manner. We could not ask for better service!”

Help Desk Client

“The fact that all of your calls are digitally recorded is priceless. If there is ever a call that we have a question on, I can listen to the call by logging into your secure web server or you can look it up and send the actual call to me attached to an email.”

Customer Service Program

“We originally had two call centers taking orders but it wasn’t until we consolidated all of our order taking to America’s Call Center that we appreciated the speed and efficiency that you take our orders and still maintain the warm and friendly way with our customers.”

Catalog and Internet Retailer

“You have been taking our orders and handling our customer service for over a year and continue to do it efficiently and flawlessly”

Internet Retailer

America's Call Center Offers 24/7 Flexible Voice Communication Solutions

America’s Call Center (ACC) is the #1 voice provider for outsourced contact solutions in the nation. Dedicated to meeting your voice communication needs. Our agents speak American English. And we are based in the USA.

ACC programs are unique and customized to meet your specific industry needs. We offer flexible messaging and guidance from our staff who have years of experience in the call center industry. You also have the benefit of a private Client Account Log-in to communicate easily with us.

ACC’s Flexible Features include:

  • Advanced technology, call monitoring and reporting
  • Highly skilled professional agents
  • Dynamic and laser-focused scripted messaging
  • Ability to receive calls via voice or email and log for review any time
  • Ability to use your URL or ours
  • Usage of remote or in-house databases
  • Instantaneous email responses for emergencies and customer response
  • FREE quote – let’s get started!

At ACC, we measure our success by our clients’ referrals. Rest assured, we do more than answer the phone – each call is handled with care and purpose in accordance with your instructions. We mirror your company’s personality, too – 24/7. Our goal is to exceed your expectations and become a valued partner.

Answering the phone is our business. For nearly 30 years, we continue to lead the industry by providing excellence in phone communication solutions.

 

ACC’s Flexible Features include:

  • Advanced technology, call monitoring and reporting
  • Highly skilled professional agents
  • Dynamic and laser-focused scripted messaging
  • Ability to receive calls via voice, text or email
  • Ability to use your URL or ours
  • Usage of remote or in-house databases
  • Instantaneous email responses for emergencies and customer response
  • FREE quote – let’s get started!
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