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“We were amazed with your staff’s handling of our calls. The operator that comes on is both knowledgeable and pleasant and handles the call in a very professional manner. We could not ask for better service!”

Help Desk Client

“This letter is to express my appreciation for the way that your organization has taken over handling our inbound call volume. I whole-heartedly recommend your organization, and the concept of an outsourced call center, to any small/medium sized catalog/internet retailer such as us.”

Catalog and Internet Retailer

“The fact that all of your calls are digitally recorded is priceless. If there is ever a call that we have a question on, I can listen to the call by logging into your secure web server or you can look it up and send the actual call to me attached to an email.”

Customer Service Program

“You have been taking our orders and handling our customer service for over a year and continue to do it efficiently and flawlessly”

Internet Retailer

“Americas Call Center has taken orders for the past year for our company. They have been very efficient and have done a tremendous job. In December they took hundreds of calls a day. They are always courteous and friendly to our customers. I highly recommend Americas Call Center.”

Catalog and Internet Retailer

“We originally had two call centers taking orders but it wasn’t until we consolidated all of our order taking to America’s Call Center that we appreciated the speed and efficiency that you take our orders and still maintain the warm and friendly way with our customers.”

Catalog and Internet Retailer

“Your process is so smooth, not to mention extremely cost effective, that outsourcing our functions to ACC was the smartest decision we have made.”

Internet Retailer

“I wanted to personally thank you and your staff for the outstanding level of service provided by America’s Call Center. Your attention to detail and flexibility allowed our firm to register a record viewing audience of over 4,500 participants at 308 conference centers for our television program.”

Ad Agency Marketing Program

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ACC’s Flexible Features include:

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